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February 2006
FLO Notes
Honoring unsung heroes of Army Families



Last month the Well-Being Liaison Office shared the story of how one Army spouse saw the need to help parents of Soldiers better understand Army life and the ins and outs of deployments and took it upon herself to write a guide for parents — "Your Soldier, Your Army: A Parents' Guide."

Throughout this year, we will periodically bring you stories of individuals and groups who are selflessly doing great things to ensure that our Soldiers and families are always taken care of. I think that it is important for us to take time and recognize those around us who give of themselves for Army Families. Additionally, if you know of a group or an individual who goes above and beyond to support our Soldiers and families, please feel free to let us know via e-mail to ArmyFamily.Link@hqda.army.mil with the subject line "Honoring unsung heroes of Army Families."

This month I'd like to let you all know about a group of individuals with a solemn mission who stand ready to support Army Families in their darkest hours. This group of dedicated volunteers works at what is considered to be the most sacred piece of land throughout the Army, and are often referred to as angels; a firm shoulder to lean on, or even cry on; pillars of strength in time of sorrow; and many other ... however the members of this group refer to themselves as The Arlington Ladies.

There are a number of Arlington Ladies who represent the Army, Navy or Air Force at Arlington National Cemetery funerals. In general, each of these volunteers works one day a month, and none of them can really say how many funerals they have attended. However in 2000 it was estimated that each Arlington Lady attends between six and eight funerals a day.

"It's so beautiful, so elegant, so perfect," said former Army Arlington Ladies chairman, Nancy Schado. "There is so much history and beauty around you — in that cemetery — it takes the sadness away."

However the mission in which these volunteers have so dutifully taken up often times leaves them misty-eyed. Often times the volunteers know little about the deceased, on occasion they may glean a little about the Soldier from the Chaplain conducting the service.

The Army Arlington Ladies make sure that no Soldier — regardless of rank — is ever buried alone. They attend every Soldier's funeral at Arlington National Cemetery. Rain or shine, snow or sweltering heat — they are always there.

The Army Arlington Ladies are at the cemetery's gravesites to extend personal condolences from the Army Chief of Staff, his wife and the Army Family at a time when family members and mourners need uplifting, sympathy and encouragement. And in some rare cases, an Arlington Lady is the sole representative at a Soldier's funeral.

Last September the Army Arlington Ladies were selected to receive the Association of the United States Army's Gen. Creighton W. Abrams Medal, because of their exceptional service to the U.S. Army, Soldiers and their families. "With their tireless efforts and unparallel devotion to our fallen Soldiers and their families, the group personifies 'selfless service' — an Army value that is embodied in the care and love they give those who have answered 'the call to duty'," the Abram's Medal citation read.

It is comforting to know that this group of dedicated volunteers stands ready to offer comfort to Army Families in their time of need.



Military bases begin cell phone restrictions for drivers



Defense Department installations have begun implementing new cell phone restrictions for drivers on military bases.

The new regulation, published in the Federal Register in April 2005, states that anyone driving a motor vehicle on a DoD installation cannot use a cell phone unless the vehicle is safely parked or the driver is using a hands-free device.

Many installations have already implemented the new restrictions, and the rest will implement the rules on their own schedule, said John Seibert, DoD assistant for safety, health and fire protection. There is no deadline for installations to implement the restrictions, but Seibert expects most will do so this year.

"We have not issued an implementation schedule," he said. "But it's definitely getting everyone's attention."

The law enforcement policy offices for each military department are putting together policies and procedures for the implementation and enforcement of the restrictions, Seibert said. He explained that this regulation is a minimum requirement, and installation commanders still have the authority to put stricter rules in place. Each installation will determine the punishment for violation of the rules.

As installations implement the restrictions, they have a responsibility to notify the public by putting up signs or putting notices in base newspapers, Seibert said. Many installations are allowing a grace period in which motorists violating the rule will be warned and not ticketed.

This regulation was developed based on information from the National Highway Traffic Safety Administration, which studied driving distractions as the cause of motor vehicle accidents, Seibert said. The study found that cell phone use is the fastest growing and most visible distraction that leads to accidents.

The DoD regulation follows suit with regulations already imposed by many states and cities. Currently only Connecticut, New York, New Jersey and the District of Columbia ban hand-held cell phones for drivers, but many cities have imposed their own rules, according to the Governors Highway Safety Association.

"We are in front of the majority, but we certainly are not the first ones to do this," Seibert said.

This cell phone regulation will increase traffic safety on installations, Seibert said, but more importantly, it will encourage safe driving habits.

"Our intent is that this will drive an increased attention to the importance of safe driving and that we'll see a change in driving behavior, both on military installations and off," he said.



Web 'phishers' bait unwary users



Thieves may be phishing for your personal information. If you're not vigilant, you could become one of more than 2.3 billion people who fell victim to this growing trend on the Internet last year.

Users of Army Knowledge Online are just as susceptible to phishing scams and should take precautions to protect their information and identity just as members of other Web portals such as America Online and Yahoo, said AKO chief of operations, Lt. Col. Kenneth Blakely.

"Phishing is an attempt by someone to capture your credentials, your user ID and password, so they can impersonate you on the Web," Blakely said. "This has become one of the easiest ways for them [phishers] to get access to resources they shouldn't have access to."

The newest trigger being used to steal your information takes the form of an official-looking e-mail asking the recipient to update his/her account or billing information.

Blakely said the biggest phishing threat for the Army is when a user is linked to a site that is similar to AKO, but is a replica. Because users are familiar with the site, they would proceed without caution and enter their information.

"When you go to log in, they have captured your information," Blakely said. "Phishing is much easier for them than trying to crack into it [AKO] with hacking tools."

How can you protect yourself from being phished out of the pond? Blakely said people should be careful about who is authorized to view their information on AKO.

"It is critical that AKO users take the time to configure their AKO accounts so their data is only presented to the people it should be presented to," he said.

It is important that all users look at the location bar when logging into their accounts. The secure version of the Web site is https://www.us.army.mil, anything else is not a true AKO address.

Blakely said AKO administrators are working to protect user's information.

"Our best line of defense is updating the system so a user can login with a CAC [common access card] and will only be able to change a password or open a guest account using a CAC," he said.

The times they are a changing, but with change needs to come awareness and alertness.

"AKO, while it is a great tool for the Army, it is not unique in the Web world," said Blakely. "We do represent the U.S. Army. We get attention on the Web that others don't get. We need to keep that in mind."



2006 defense budget increases military pay, benefits



President Bush ushered in an across-the-board 3.1 percent military pay raise, effective Jan. 1, and a variety of other new or enhanced benefits for servicemembers and their families when he signed the 2006 National Defense Authorization Bill into law Jan. 6.

In addition to a pay raise that's a half percent higher than the average private-sector increase, the new budget provides about 20 new or increased bonuses or special pays or benefits, reflecting a trend DoD officials emphasize is becoming increasingly rare in the private sector.

The new law provides a variety of benefits designed to better compensate servicemembers, improve their Well-Being and quality of life, bring reserve-component benefits more on par with those for the active force and promote recruiting and retention, said Chuck Witschonke, DoD's deputy director for compensation.

"Not only does it contain the routine annual pay raise, which is one-half percent higher than the raise measured in the private sector, but it also includes a number of increases in ceilings on some very important pays," he said.

Among the law's most significant features are:

  • An increase in the maximum reenlistment bonus offered, from $60,000 to 90,000;
  • A higher maximum enlistment bonus, up from $20,000 to $40,000;
  • A new ceiling on hardship-duty pay, from $300 to $750 a month;
  • A doubling of the maximum assignment incentive pay for hard-to-fill billets or assignments, from $1,500 to $3,000 a month, now payable either in a lump sum or installments;
  • A new allowance to cover the first $150,000 in Servicemembers' Group Life Insurance premiums for troops serving in Operations Iraqi and Enduring Freedom;
  • A new bonus of up to $2,500 for servicemembers who agree to transfer from one service to another and serve for at least three years;
  • An incentive pay of up to $1,000 for servicemembers who refer someone who enlists in the Army and successfully completes basic training;
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  • An average 5.9 percent increase in housing allowances, with authority to increase set levels temporarily by as much as 20 percent in areas affected by natural disasters or troop surges resulting from force realignments;
  • An increase of 2,000 pounds in the household goods weight allowance for senior noncommissioned officers in grades E-7 and above;
  • Enhanced death benefits, resulting in a total of $238,000 for all deaths not previously qualified for enhanced benefits, and the permanent institution of a policy that continues the basic allowance for housing or government quarters for one year for families of deceased servicemembers;
  • Authority to pay the applicable overseas cost-of-living allowance to dependents who remain at their location outside the continental United States when a servicemember deploys from that location;
  • Expanded eligibility or increased ceilings for special pays for designated medical and dental officers, and officers with nuclear qualifications;
  • A bonus of up to $12,000 per year for both active and reserve members with certified language proficiency;
  • Payment of travel and lodging for families of hospitalized servicemembers wounded in combat zones or other designated areas.

    The law also provides a variety of benefits specifically targeting members of the reserve components. These include:
  • Full housing allowance payments for reserve members called to active duty for more than 30 days, as apposed to the previous 140-day requirement;
  • Income replacement benefits to help offset the pay loss some reservists and guardsmen experience when called to active duty, based on specific guidelines provided in the law;
  • Increases in the maximum payment for accession and affiliation bonuses, from $10,000 and $15,000, respectively, to a consolidated $20,000 for enlistment in the Selected Reserve;
  • Boosts in the maximum affiliation bonus for officers in the Selected Reserve, from $6,000 to $10,000;
  • A bonus that could total up to $100,000 over a career for members with a designated critical skill or who volunteer to serve in a designated high-priority unit; and
  • Extension of eligibility for a prior-service enlistment bonus to include Selected Reserve members who previously received one.

    Witschonke emphasized that the new law does not guarantee that all servicemembers will qualify for these pays and benefits, or that those who do will receive the highest amounts authorized. Rather, he said, the law gives defense and service leaders the flexibility they need to tailor the force to meet operational, recruiting and retention goals.

    The 2006 authorization act, like those in recent years, reflects steady progress in compensating servicemembers and their families with increased benefits and opportunities, he said.

    "Every year for the past several years, our servicemembers have gotten larger pay, increased benefits and increased special incentive pays. This is a clear reflection of our Congress, our administration and our country wanting to take care of our servicemembers and their families," he said.

    "The members of our uniformed services should feel very good about this year's defense bill as a follow-on to those from past few years," he added.

    More information about pay and benefits is posted on DoD's military compensation Web site — www.dod.mil/militarypay.



    Commissaries can help customers keep New Year's resolutions



    Two New Year's resolutions usually found on everyone's list are "lose weight" and "eat healthy," but keeping them is the hard part. This year, adding a resolution to shop more at the commissary might help as the Defense Commissary Agency debuts a series of shelf signs featuring dietary tips. The signs are part of the ongoing "It's Your Choice, Make it Healthy" campaign.

    "We want to be the nutritional leader of the military community," said Patrick B. Nixon, chief executive officer and acting director of DeCA. "Commissaries offer health and wellness products, fresh produce, lean meats and much more — all at cost. And, one of the best ways to lose weight and eat healthy is to know what's in the products you're buying. You can't always do that in restaurants or the fast food drive-thru, but you can do it by reading labels at the commissary."

    The dietary tips, based on the new "Dietary Guidelines for Americans" from the U.S. departments of Agriculture and Health and Human Services, are located where customers will find pizza and frozen entrees, juice, dairy, canned vegetables and fruits, oils and fats, cereals, bread, pasta, rice, canned meats, snack foods and dairy. A generic tip tells customers what "daily value" means on product labels.

    "We're not trying to tell people what is good or bad for them," Nixon said. "We're just offering some 'food for thought' while they shop. And since we are very concerned about food safety, customers will also see tips on food handling, preparation and storage."

    DeCA collaborated on the shelf signs with a Defense Department weight management integrated project team of dieticians, including representatives from the Navy Bureau of Medicine and Surgery, Navy Environmental Health Center, the Air Force Medical Service, and the U.S. Army Center for Health Promotion and Preventative Medicine. The signs are a model for the grocery industry.

    "It's Your Choice, Make it Healthy" ties in with TRICARE's "Healthy Choices for Life," an awareness campaign addressing three major health problems identified by DoD. "Tobacco, alcohol, and obesity-related issues are leading causes of preventable death in the United States," said Dr. William Winkenwerder Jr., assistant secretary of defense for health affairs. "Preventing these unhealthy behaviors is critical to the readiness of our forces and the health of our nation as a whole."

    DeCA's partnership with TRICARE and the medical and nutrition community is intended to encourage military families to think more about using their commissary as a resource to help win the battle of the bulge. "Commissaries and medical benefits are consistently listed as the top military benefits," Nixon said. "Since we serve the same customer base, it makes sense to partner in our outreach efforts, both as an agency — and at the installation level."

    DeCA is encouraging store directors at all 268 commissaries worldwide to partner with health and wellness professionals for commissary tours and health and wellness events, particularly during National Nutrition Month in March and Commissary Awareness Month in May. "The shelf signs will make ideal tour stops," Nixon said.

    The Defense Commissary Agency operates a worldwide chain of commissaries providing groceries to military personnel, retirees and their families in a safe and secure shopping environment. Authorized patrons purchase items at cost plus a 5-percent surcharge, which covers the costs of building new commissaries and modernizing existing ones. Shoppers save an average of 30 percent or more on their purchases compared to commercial prices — savings worth about $2,700 annually for a family of four. A core military family support element, and a valued part of military pay and benefits, commissaries contribute to family readiness, enhance the quality of life for America's military and their families, and help recruit and retain the best and brightest men and women to serve their country.



    Countdown continues for Scholarship applications



    Start the new year off right by making sure you get your Scholarships for Military Children application in by the Feb. 22 deadline.

    Information, applications and the essay topic for the 2006 Scholarships for Military Children program are available at commissaries worldwide as well as online at the program Web site — www.militaryscholar.org.

    The program, which is administered by Fisher House Foundation and funded by manufacturers and suppliers of groceries and services in the commissary system, has awarded nearly $4 million in scholarships to more than 2,400 students since the first awards in 2001.




    DFAS distributing year-end pay, tax statements



    Servicemembers, military retirees and annuitants and federal civilian employees paid by the Defense Finance and Accounting Service (DFAS) can expect to receive their 2005 tax statements by mail soon.

    In fact, most retirees and annuitants already may have received theirs, as the last hard-copy mailings were made Dec. 31.

    Mailing for active-duty Army W-2 forms was not expected to begin until Jan. 24, but servicemembers can access their forms on myPay as early Jan. 21. W-2 mailings for Army reservists began Jan. 4, and they were posted online Dec. 31.

    Mailing for DoD civilians' W-2s was to begin Jan. 10, with the forms posted on myPay Jan. 9.

    An increasingly large percentage of the almost 6 million people DFAS serves now receive their pay and tax statements electronically through myPay, a DFAS official said. By doing so, customers get their statements quicker and more securely.

    State-of-the-art encryption technology incorporated into the myPay system, which users access through a personal identification number, safeguards personal information that's more vulnerable to theft when transmitted by mail.

    DFAS clients who have never set up their myPay accounts, or have forgotten their PIN numbers, can set up or get new ones through the myPay Web site — https://mypay.dfas.mil/mypay.aspx.



    Army OneSource provides free TurboTax Online tax preparation



    Military OneSource has partnered with a leader in self-preparation income tax software to offer Soldiers and families an easy way to file their taxes online through TurboTax Online.

    This service is only available to those who file taxes using the 1040EZ, 1040A or 1040 forms. This service offers Soldiers and families the opportunity to maximize their refund; takes them through an easy step-by-step process to prepare their tax forms; and is guaranteed to be 100-percent accurate, or Intuit (the software company that produces TurboTax) will pay the filer's penalties plus interest. The other great thing about this service, is that unlike many commercial income tax preparation services that charge to do your taxes, TurboTax Online is available 24 hours a day, seven days a week.

    This service is available through Army OneSource's Web site — www.armyonesource.com. More information about this and other services offered by Army OneSource is available by calling 1-800-464-8107.

  • Well-Being Liaison Office, Deputy Chief of Staff, G-1, ATTN: DAPE-HRP-FLO, 300 Army Pentagon, Washington, DC 20310-0300. Toll-free 1-800-833-6622 (in all states including, AK, HI; Guam, Puerto Rico, and the Virgin Island) or call (703) 696-5393; DSN: 426-5393, e-mail: ArmyFamily.Link@hqda.army.mil, Well-Being Liaison Web site www.aflo.org. Articles are for information only and are not an endorsement of referenced sites, products, or services contained therein.


    WBLO support@aflo.org